Quality Assurance Engineer · Bangalore, India

Rakesh A M

Quality Assurance Engineer | Manual · Automation · AI Testing

I help product teams ship stable releases. I own quality end to end, from reading the requirement to signing off the release, and I use automation and AI tools to make testing faster and more reliable.

6+ years in QA 4+ years in test automation Immediate joiner
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release-checklist.run
  • PASSRequirements reviewed (PRD / BRD)
  • PASSTest plan and strategy ready
  • PASSRegression suite run in CI
  • PASSAPI integrations verified
  • PASSAI features evaluated
  • PASSUAT done with stakeholders

The checks every release I own goes through.

About

An independent QA owner

I'm a Quality Assurance Engineer with 6+ years of experience across HR-Tech, CRM SaaS, Healthcare and EdTech products. At Joveo I work as the independent QA owner for the TAO products (CMS and CRM), so the quality of what we ship is my responsibility.

I read requirements early and raise risks before they turn into bugs. When something breaks, I stay with it until it is fixed. I work closely with Product, Development and Implementation teams, and I use AI tools every day to plan, write and review my testing work.

The career library

Six years of QA, one volume at a time

Each book on the shelf is a chapter of my work. Pull one out to read it. Left: where I've worked. Right: what I bring. Hiring? Start with Volume IX.

Hover to peekClick to openDrag to look around
What I bring

Problems I help teams solve

FAILReleases feel risky

End-to-end ownership

I review PRDs and BRDs, write the test plan and strategy, and make sure releases reach production with minimal defects.

FAILRegression takes too long

Automated regression in CI/CD

I build and maintain Selenium (Java) regression suites and run them through Jenkins and GitHub Actions on every build cycle.

FAILIntegrations break without warning

API testing across integrations

I test REST APIs across 8+ ATS integrations, including Workday, Greenhouse, Salesforce and SmartRecruiters, before clients go live.

FAILAI features ship without proper testing

Structured AI / GenAI testing

I test Agentic AI features, AI-generated content and prompt-driven workflows, and evaluate LLM output for relevance, hallucination and latency.

Experience

Where I've worked

What I built, automated and tested in each role.

  1. Quality Assurance Engineer · Joveo Technologies

    Sep 2023 – Present

    Independent QA owner for the TAO products (CMS and CRM).

    • Independently built and maintain automated regression suites with Selenium and Java, increasing automation coverage and shortening each regression cycle.
    • Integrated the automated tests with Jenkins and GitHub Actions for nightly builds and scheduled regression runs.
    • Test REST APIs in Postman across 8+ ATS integrations (Workday, Greenhouse, Salesforce, SmartRecruiters), checking payload data, authentication headers and response times.
    • Test Agentic AI features, AI-generated content and prompt-driven workflows, and use Claude Code, GitHub Copilot and Cursor daily for test cases, test plans, code review and documentation.
    • Designed a centralized QA Hub for PR validation testing, code quality checks, AI-based test prompt generation and defect tracking.

  2. Software Test Engineer · LeadSquared

    May 2022 – Mar 2023
    • Studied BRDs and data gathering sheets to write and review 250+ test scenarios.
    • Ran end-to-end validation while configuring client accounts as per the BRD.
    • Tracked, reported and prioritized critical defects in Jira, coordinated fixes with developers and drove re-testing through to production release.

  3. Test Engineer · Indegene

    Mar 2021 – May 2022
    • Tracked and prioritized defects with development teams across release phases.
    • Reviewed technical design documents and BRDs early in the SDLC to give timely feedback.

  4. Test Engineer · Qualitrix Technologies

    Feb 2020 – Mar 2021
    • Automated test scripts with Selenium WebDriver (Java) using the Page Object Model, TestNG, data-driven design and synchronization waits.
    • Used JMeter for basic performance testing.

These are the hands-on highlights of each role. For the product and client side, open Volumes I–IV in the career library.

Highlight work

A closer look at what I've owned

All from my current role at Joveo.

End-to-end hiring flow testing

Problem
Bugs hide between CMS and CRM modules.
What I did
Tested job post → apply → interview → ATS sync as one flow.
Outcome
Gaps caught before release, not by clients.

QA Hub

Problem
Manual PR checks spread across tools.
What I did
Built one hub for PR tests, code checks, AI prompts and defects.
Outcome
Less manual effort, faster releases.

AI feature QA

Problem
New Agentic AI features had no test approach.
What I did
Structured AI testing, plus Claude Code, Copilot and Cursor daily.
Outcome
AI features tested like the rest; faster QA.

Go-live support

Problem
Go-live issues need fast answers.
What I did
First contact: triage, root cause, follow through to fix.
Outcome
Launches stay on schedule.
Skills

Tools and practices I use

Dashed chips are areas where I have working knowledge of the basics.

How I work

Four habits behind every release

Own the outcome

I'm responsible for what ships, not just for the tests I ran.

Find risks early

I read requirements before development starts and raise questions while fixes are still cheap.

Automate what repeats

If I run a check every release, it belongs in the regression suite.

Stay until it's fixed

I follow an issue through triage, root cause and fix, and check it doesn't come back.

Domains

Products I've tested

  • HR-Tech & ATS integrations Joveo
  • CRM SaaS LeadSquared
  • Healthcare (pharma) Indegene
  • EdTech & consumer apps Qualitrix
Education

Education & certification

  • B.E. Mechanical Engineering, BIET 2015–2019
  • Software Testing Certification (Manual & Selenium), QSpiders 2019
Why hire me

What I'll bring to your team

In simple words: the problems I solve for a team, and the skills I use to solve them.

I take full ownership of quality

ProblemBugs found late, no clear quality owner.

SolutionEarly requirement review, full-flow testing, clear go/no-go.

Requirement review (PRD/BRD)Test planningEnd-to-end testingRelease readinessJira

I save time with automation

ProblemSlow, repetitive manual regression.

SolutionSelenium + Java suites running in CI on every build.

Selenium WebDriverJavaTestNGCucumber (BDD)JenkinsGitHub Actions

I find API and integration bugs early

ProblemIntegrations break; customers notice first.

SolutionAPI + DB checks with Postman and REST Assured before go-live.

REST API testingPostmanREST AssuredSQL

I can test AI features

ProblemAI gives wrong or made-up answers.

SolutionTest AI output for accuracy, hallucination and latency.

Agentic AI testingLLM evaluationClaude CodeGitHub CopilotCursor

I can start right away

ProblemTeam needs help now, not in 3 months.

SolutionImmediate joiner, contributing from week one.

Immediate joiner6+ years in QAHR-TechCRM SaaSHealthcareEdTech
My first 90 days
  1. Month 1

    Understand

    Learn the product and how releases work. Find which areas have no tests and which tests fail often.

  2. Month 2

    Fix and automate

    Fix the unstable tests, automate the tests the team repeats most, and share a simple quality report.

  3. Month 3

    Improve

    Start one bigger improvement, for example more API tests or a checklist for testing AI features.

I will adjust this plan to your team's needs in the first week.

Contact

Let's talk

Open to QA Automation, Senior QA and SDET roles in Bangalore, remote or hybrid. Immediate joiner.

Emailrakesh.am2015@gmail.com
Phone+91 9164350654
Live project (QA toolkit)rakesh-qa-hub.vercel.app